Support

Help for installing, using, and restoring Behance Video Downloader.

How to download a video

1. Open a Behance project search page or a public project on www.behance.net.
2. Hover a project cover or find the visible Download video button over a supported project video.
3. Choose Download video and keep the Behance tab open while Chrome prepares the file.
4. Chrome saves the completed file under the Behance download folder.

Free and Pro access

Each installation includes five successful downloads per local calendar day. Failed or unsupported attempts do not use the allowance. The sixth successful-download attempt opens the upgrade screen. Pro members can download without that limit while their membership is active.

Restore Purchase

Open the extension popup, choose Restore Purchase, and enter the exact email used at Paddle checkout. The extension does not save that email locally.

Troubleshooting

If a button does not appear, refresh the Behance tab after installing or updating the extension. YouTube, DRM-protected media, private media, and unsupported streaming formats cannot be downloaded. Very long videos can require extra memory while Chrome prepares the MP4.